FAQ
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Basic Double-Layer Protection: The outer layer uses thickened cardboard (≥3mm thick, tear-resistant and compression-resistant), and the inner layer is covered with a PE waterproof protective film (tightly adhered to the furniture surface, preventing scratches, dust, and moisture). This double protection addresses friction and environmental moisture during transportation.
Targeted Protective Accessories: Additional protection is added according to product type to prevent collision damage—
✅ Cabinet: Cardboard corner protectors (≥5mm thick) are pasted at corners to enhance edge impact resistance;
✅ Tabletop: A protective film is wrapped in bubble wrap, then fitted into an independent wooden frame (frame thickness ≥15mm). High-density foam is filled between the tabletop and the frame to distribute stress and prevent breakage;
✅ Small Parts: Accessories (hinges, screws, etc.) are placed in a special cardboard box, then wrapped in protective film and thickened cardboard to prevent loss and deformation due to compression. -
In retail scenarios, shipping costs for wardrobes purchased online are mostly calculated based on weight, volume, and transportation distance. Large item logistics costs generally range from tens to hundreds of US dollars. For wholesale purchases, shipping costs are often linked to the minimum order quantity. For large-volume purchases, GAMASH will cover part or all of the shipping costs, which needs to be clearly stipulated in the purchase contract.
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When installing a wardrobe, please note: For floor-standing wardrobes, level and secure them to prevent tipping. For wall-mounted wardrobes, select expansion screws according to the wall material to ensure load-bearing safety. Before installation, confirm the wall's flatness, avoid obstructing electrical outlets, and check that cabinet doors and drawers open and close smoothly. Regarding costs, for individual retail buyers, we will guide you through the installation process. For wholesalers, we support a one-stop on-site service.
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For individual retail purchases of standard styles, most support a minimum order of 1 piece. However, wholesale purchases have different requirements, with a minimum order quantity of 2 pieces or more.
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Size selection should consider both bedroom space and storage needs. For length, small bedrooms are suitable for 1.2-1.6 meters, medium-sized bedrooms can choose 1.6-2.2 meters, and large bedrooms can choose 2.2 meters or more, or a custom-made full-wall wardrobe. The wardrobe length should also allow sufficient hanging space based on the amount of clothing. Height is usually 2.2-2.4 meters, suitable for standard ceiling heights and maximizing vertical space. Depth is generally 55-60 centimeters; for custom-made wardrobes, it is recommended to keep it around 60 centimeters to ensure clothes are not crushed when hung, and to leave a 10-centimeter gap for easy opening and closing of the doors.
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If you find quality issues such as color difference, damaged parts, or abnormal gaps in the slab splicing when receiving the cabinet, please take photos as evidence and contact us at GAMASH (Tel: +86 13794223126, Email: fengyuexian@gmscustomcabinet.com)). We offer free replacement of defective parts; for items that severely affect usability, we offer a negotiated return and refund.
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In retail scenarios, shipping costs for wardrobes purchased online are usually calculated based on weight, volume, and shipping distance. Large items typically cost anywhere from tens to hundreds of US dollars. For wholesale purchases, shipping costs are often linked to the minimum order quantity. For large-volume purchases, GAMASH will cover part or all of the shipping costs, as specified in the purchase contract.
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Cabinet wobbling is usually due to insecure fixing; the legs or back panel need to be reinforced. Noisy sounds may be caused by improper installation of hardware; adjust hinges and drawer positions, or add lubricant to reduce friction.
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Common storage methods include drawers, lift-up storage boxes, side-pull cabinets, and an open storage area under the tatami mat. Choose the appropriate design based on the type of items (clothing, bedding, miscellaneous items).