FAQ
If you don't see an answer to your question, please contact us
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It uses a "thickened cardboard outer layer + PE protective film inner layer" for protection, and cardboard corner protectors are applied to the edges. If damage is found upon receipt, a free replacement or repair can be provided upon presentation of photos, ensuring no damage during transportation.
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A 3-year warranty is provided. If quality issues such as cabinet deformation or hardware damage occur, free repair or replacement of parts will be offered. For customized models, installation problems due to size mismatch can be negotiated for rework or adjustment. The after-sales team will respond and handle the issue within 72 hours.
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Standard styles come with installation instructions and video guidance, allowing for self-installation. If on-site installation is required, the basic installation fee is included in the quote. Additional installation services for special wall conditions (e.g., tiled walls, load-bearing walls) will incur a small fee based on the specific circumstances. Please communicate in advance to clarify the details.
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For individual retail, the minimum order is 1 piece. For wholesale or project purchases, the minimum order quantity for standard styles is 2 pieces or more. The minimum order quantity for special custom styles is negotiable. Please consult customer service for detailed policies.
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We support full-size customization. We can precisely adjust the cabinet partitions and shelf heights according to the length, height, and depth of your entryway, as well as the quantity and style of shoes (e.g., high-tops, ankle boots). Simply provide the space dimensions or your requirements, and our designer will create a customized plan tailored to your specific needs, ensuring a perfect fit.
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If you find any quality issues with the TV cabinet upon receipt, such as color difference, damaged parts, or abnormal gaps in the slab splicing, please take photos as evidence and contact us at GAMASH (phone (+86 13794223126), email (fengyuexian@gmscustomcabinet.com)). We support free replacement of defective parts; for items that severely affect usability, we can negotiate a return and refund.
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In retail scenarios, shipping costs for TV cabinets purchased online are mostly calculated based on weight, volume, and transportation distance. Large items typically cost anywhere from tens to hundreds of US dollars. For wholesale purchases, shipping costs are often linked to the minimum order quantity. For large-volume purchases, GAMASH will cover part or all of the shipping costs, which must be clearly stipulated in the purchase contract.
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When installing a TV cabinet, please note: For floor-standing models, use accessories to secure it to the wall to prevent tipping; for wall-mounted models, select mounting hardware according to the wall material. Before installation, confirm the location of the electrical outlets to avoid obstruction, and check that drawers and cabinet doors open and close smoothly. Regarding costs, for individual retail purchases, we will guide you through the installation process. For wholesalers, we support a one-stop on-site service.
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For individual retail purchases of standard models, most support a minimum order of one piece. However, wholesale purchases have different requirements, with a minimum order of two pieces or more.