Solution

If you find quality problems such as color difference, damaged parts, or abnormal gaps in the slab splicing of the staircase cabinet upon receipt, please take photos as evidence and contact us at GAMASH (Tel: +86 13794223126, Email: fengyuexian@gmscustomcabinet.com). We offer free replacement of defective parts; for items that severely affect usability, we offer a negotiated return and refund.

When installing a staircase, please note: First, confirm that the staircase slope, step height, and space dimensions match, ensuring that the load-bearing capacity is met. Solid wood steps require pre-planning for expansion joints; welded joints in wrought iron railings must be rust-proofed; after installation, check the railing spacing (no more than 11 cm) to avoid safety hazards. Staircase cabinets must precisely fit the staircase structure and be securely fixed to prevent wobbling. Regarding costs, individual retail includes basic installation guidance; customized models or complex layouts require an additional professional installation fee; wholesalers can enjoy a one-stop on-site installation service, subject to the contract agreement.

For individual retail purchases of standard styles, most support a minimum order of 1 piece. However, wholesale purchases have different requirements, with a minimum order quantity of 2 pieces or more.

Choosing a staircase cabinet requires considering the staircase structure and space requirements. In terms of length, it must perfectly match the length of the space under the stairs, making precise use of every inch. The height depends on the slope of the stairs, ensuring at least 10 cm of clearance between the top of the cabinet and the bottom of the stairs to avoid a feeling of oppression. The depth is generally 40-60 cm, adjusted according to the size of everyday stored items (such as clothes and miscellaneous items) to ensure smooth opening and closing of cabinet doors and drawers, while also coordinating with the overall style of the stairs to achieve a balance between space utilization and aesthetics.

If you find any quality issues with the cabinet or slabs upon receipt, such as color differences, damaged parts, or abnormal gaps in the slab joints, please take photos as evidence and contact us at GAMASH (phone (+86 13794223126), email (fengyuexian@gmscustomcabinet.com)). We support free replacement of defective parts; for items that severely affect usability, we can negotiate a return and refund.

Installation Precautions: Confirm the wall's load-bearing capacity beforehand (reinforcement plates are needed for hollow walls) to prevent cabinet detachment; measure and reserve locations for water and electricity outlets to prevent obstruction after installation; ensure the floor is level, the cabinet is vertical and stable after installation, and hardware (hinges, drawer slides) is adjusted for smooth opening and closing.

Cost Explanation: For standard-sized sideboards (without complex structures), we will provide installation instructions; if wall reinforcement, irregular-shaped installation, upstairs transport (without elevators), or remote on-site service are involved, an additional fee of $30-$300 will apply.

Multi-layer solid wood sideboards are preferred (moisture-resistant and stable) and solid wood (environmentally friendly and high-end). For door panels, options include soft-touch boards (delicate feel), glass (transparent and textured), and solid wood (versatile style), depending on the kitchen's humidity and overall decor.

The cost varies depending on the material, size, and craftsmanship. Basic particleboard sideboards cost approximately 500-800 RMB/㎡, multi-layer solid wood sideboards cost approximately 800-1500 RMB/㎡, and solid wood or high-end designs can reach 2000 RMB/㎡ or more. Custom hardware and lighting strips will incur additional charges.

If you find quality issues such as color difference, damaged parts, or abnormal gaps in the slab splicing when receiving the cabinet, please take photos as evidence and contact us at GAMASH (Tel: +86 13794223126, Email: fengyuexian@gmscustomcabinet.com)). We offer free replacement of defective parts; for items that severely affect usability, we offer a negotiated return and refund.